Terms of Service

Welcome to Union City HVAC Pro. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services

Union City HVAC Pro provides heating, ventilation, and air conditioning (HVAC) services including but not limited to:

• HVAC system repair and troubleshooting
• HVAC system installation and replacement
• Preventive maintenance services
• Indoor air quality solutions
• Emergency HVAC services

Our service area covers Union City and surrounding communities within approximately30 miles of Union City, California.

2. Service Appointments

When scheduling a service appointment:

• Appointments are subject to availability and may be rescheduled due to emergencies or unforeseen circumstances.
• You must be present or have an authorized adult (18+) present at the service location.
• Please ensure our technicians have safe access to all equipment requiring service.
• Pets should be secured during service visits.
• We reserve the right to refuse service if working conditions are unsafe.

3. Pricing and Payment

We believe in transparent, upfront pricing:

• Prices for services will be provided before work begins.
• You must authorize all work before our technicians proceed.
• Payment is due upon completion of services unless other arrangements are made.
• We accept major credit cards, checks, and cash.
• Prices are subject to change without notice for future services.
• Additional charges may apply for after-hours emergency service.

4. Warranties and Guarantees

Our warranty and guarantee policies:

• Repair work is warranted for the period specified at the time of service.
• Parts may be covered by manufacturer warranties in addition to our service warranty.
• Warranties do not cover damage caused by misuse, neglect, or failure to maintain equipment.
• New equipment installations carry manufacturer warranties as specified.
• Warranty service requires proof of original service.

5. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the cost of the services provided.
• We are not responsible for pre-existing conditions or damage to equipment.
• We are not liable for indirect, incidental, or consequential damages.
• We are not responsible for delays caused by parts availability or circumstances beyond our control.
• We are not liable for damage to property not directly related to our work.

6. Cancellation Policy

Regarding appointment cancellations:

• Please provide at least 24 hours notice for cancellations when possible.
• Repeated no-shows may result in service restrictions.
• Special order parts may be non-refundable if an order is cancelled.

7. Website Use

When using our website:

• Content is provided for informational purposes only.
• Information may not be current or applicable to your specific situation.
• Do not attempt HVAC repairs yourself based on website content unless specifically indicated as safe to do so.
• Links to third-party websites are not endorsements.
• You may not use our website for any unlawful purpose.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property ofUnion City HVAC Pro or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Indemnification

You agree to indemnify and hold harmless Union City HVAC Pro, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our website or services, or your violation of these terms.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Alameda County, California.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes acceptance of the new terms.

12. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

14. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Union City HVAC Pro regarding the use of our website and services.